Manager's Red Book - Owner / Operator, F2071
This monthly, letter-sized playbook provides 2 pages per day and is made specifically for full service restaurant operations.
Use this tool to drive an exceptional customer experience through consistency across one or more locations. Track, and continually assess, all aspects of your business. Create a culture of shared goals, best practices, effective communication, vision, recognition, and values. Keep track of critical information, KPIs, and drive accountability. The playbook is filled with helpful sections designed to support your management team.
Includes:
- 3 playbook sections: Front of the House, Back of the House, and Bar
- Annual, Monthly Planning, and Holiday Calendars
- Daily Pages - 2 pages per day
- Phone List
- Staff Phone List
- Preventative Maintenance & Cleaning Schedule
- Repair and Maintenance Log
- Monthly Sales and Cost Tracking
- Food & Liquor Cost Analysis
- Customer Comment Log
- Store Deposit Log
- Sales Cash Log
- Guest Incident or Accident Report
- Weekly Store Marketing
- Weekly Manager's Meeting Notes
- Opening and Closing Procedures
- Prep List, Waste Sheets, and Line Checks
- Top 20 Weekly Food Cost
- Weekly Liquor / Wine Ordering Guide
- Daily Liquor / Wine Pull
- Wine Recipe Pages
Daily Pages Include:
- Weather notes
- Legal Alcohol Date
- Daily Manager Schedule
- Sales Tracking and End of Day Totals
- Labor Tracking
- Pre-shift Meetings, Specials, and Training Tips
- To Be Done Today
- Messages
- Big Parties, Catering, To Go, and Special Reservations
- Daily Checklist
- Personnel Issues
- Safety and Sanitation
- Repair & Maintenance Concerns
- Communication
Product Benefits:
- Run shifts proactively with 20 years of industry best practices at your side
- Drive a consistent customer experience across all locations
- Prepare for upcoming events and promotions
- Record data and key financial information
- Measure and compare against goals
- Resolve unexpected variances
- Focus on daily priorities
- Key-in on all aspects of the business
- Improve communication between shifts
- Utilize signature areas in every section
- Provide feedback and evaluate team performance
- Provides a historical reference that creates community
Additional Information:
- Join the 100,000 managers who depend on our playbooks every year.
- Save on your total shipping costs, order annually.
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