The Manager's Red Book - Full Service (Bilingual), F0517
This quarterly, legal-sized playbook provides managers 2 pages per day and is designed specifically of one or more full service restaurants. Bonus: Includes Spanish and English text.
Use this tool to drive an exceptional customer experience through consistency across one or more locations. Track, and continually assess, all aspects of your business. Create a culture of shared goals, best practices, effective communication, vision, recognition, and values. Keep track of critical information, KPIs, and drive accountability. The playbook is filled with helpful sections designed to support your management team.
- Annual, Monthly, and Holiday Calendars
- Daily Pages - 2 per day
- Shift Reporting
- Weekly Meeting Notes
- Weekly Results
- Weekly Summary
- Hospitality Audit
- Monthly Summaries
- Monthly Maintenance Log
- Manager's Minutes article
- Descriptions on how to use the playbook
- Bonus: Includes Spanish and English text
Daily Pages Include:
- Weather notes
- Daily reminders
- Safety notes
- Quotable / Today in History
- Today's Specials
- Shift Totals
- Today's Priorities
- Repair & Maintenance Concerns
- Incoming Messages
- Personnel Issues
- Food & Beverage
- Today's Highlights
- Run shifts proactively with 20 years of industry best practices at your side
- Drive a consistent customer experience across all locations
- Prepare for upcoming events and promotions
- Record data and key financial information
- Measure and compare against goals
- Resolve unexpected variances
- Focus on daily priorities
- Key-in on all aspects of the business
- Improve communication between shifts
- Utilize signature areas in every section
- Provide feedback and evaluate team performance
- Provides a historical reference that creates community
"The books helped me to maintain consistent routines in the restaurants last year…"
"More efficient than the other method our store was using and less paperwork to keep up with for the auditor."
- Join the 100,000 managers who depend on our playbooks every year.
- Save on your total shipping costs, order annually.
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