The Manager's Red Book - Coffee – Bakery, F2294
This monthly, legal-sized playbook provides managers 2 pages per day and is designed specifically for coffee and/or bakery operations.
Use this tool to drive an exceptional customer experience through consistency across one or more locations. Track, and continually assess, all aspects of your business. Create a culture of shared goals, best practices, effective communication, vision, recognition, and values. Keep track of critical information, KPIs, and drive accountability. The playbook is filled with helpful sections designed to support your management team.
Includes:
- Annual, Monthly, Multi-year, and other Calendars
- Daily Pages - 2 per day
- To Do Monthly Calendars
- Monthly Manager Schedule - Planning
- Local Store Marketing
- Store Deposit Log
- Safety Checklist
- Corrective Measures and Follow-up
- Employee Schedule
- Weekly Tracking
- Weekly Meeting Notes
- Comments and Notes
- Customer Feedback
- Pre-shift Checklist Guide - outside, dining room, rest rooms, front and back service equipment, and more
- Weekly Total Quality Check - product, service, facility
- Notes
- Hospitality Audit
- Descriptions on how to use the playbook
Daily Pages Include:
- Weather notes
- Daily reminders
- Daily Manager Schedules
- Item Undone from Previous Day(s)
- Goals & To do List - by day parts
- Employee Issues
- Repair & Maintenance
- Food & Beverage Issues
- Retail, Local Store Marketing, and Sales Building
- Shift Highlights
- Audit Control Form
- Daily Safe Recap
- Deposits in Safe
Product Benefits:
- Run shifts proactively with 20 years of industry best practices at your side
- Drive a consistent customer experience across all locations
- Prepare for upcoming events and promotions
- Record data and key financial information
- Measure and compare against goals
- Resolve unexpected variances
- Focus on daily priorities
- Key-in on all aspects of the business
- Improve communication between shifts
- Utilize signature areas in every section
- Provide feedback and evaluate team performance
- Provides a historical reference that creates community
"Red Book has helped up keep up on the day to day cleaning duties that we would sometimes forget about."
Additional Information:
- Join the 100,000 managers who depend on our playbooks every year.
- Save on your total shipping costs, order annually.
- Did you like what you see, but are more Interested in customizing your Manager's Red Book?
