Hotel Guest Relations, F3698
This annual tool provides four entries per letter page and is designed specifically for restaurant operations.
Drive client service, create customer loyalty, and identify areas for improvement with an all-in-one resource for your staff. Equip your restaurants to monitor guest and employee trends that paint a valuable picture of your guests' experience.
Includes:
- Annual, Multi-year, and Holiday Calendars
- 8 entries per page - 100 pages
- Descriptions for how to use the playbook
Daily Pages Include:
- Date & time of visit
- Server & Manager's names
- Guest name, address, phone and email
- Comments
- Solution
- Signature Areas for Check-backs
Product Benefits:
- Drive a consistent customer experience
- Undated pages provide flexibility
- Builds communication among staff
- Focus on guest priorities
- Document and resolve issues effectively
Additional Information:
- Join the 100,000 managers who depend on our playbooks every year.
- Save on your total shipping costs, order annually.
- Did you like what you see, but are more Interested in customizing your own playbook?
